Terms of Use
Effective August 29, 2026. These Terms govern the public Nexus website and authenticated Client Portal. They do not create a consulting engagement and do not replace a signed master services agreement, proposal, order form, data-processing agreement, statement of work, or approved change order.
1. Website information only
Website content is general information about potential Nexus services and operating methods. Service examples, capability descriptions, diagnostic outputs, timelines, pricing guidance, calculators, illustrations, and case-study formats are not binding commitments and may not be suitable for every business, system, jurisdiction, or data type.
2. No client, fiduciary, agency, or professional relationship from website use
Using the public website, completing a Quick Scan or diagnostic, creating a portal account, or booking a call does not by itself create an attorney-client, accountant-client, fiduciary, employment, agency, partnership, joint venture, or consulting relationship. A paid consulting relationship begins only under the applicable signed written agreement. Nexus cannot bind a client unless written authority expressly says so.
3. No professional advice
Website and portal content is not legal, tax, accounting, medical, financial, cybersecurity, regulatory, employment, or other licensed professional advice. Clients remain responsible for obtaining qualified professional advice where required.
4. No guaranteed results or warranties
Nexus does not guarantee cost savings, revenue gains, conversion improvements, error reductions, uptime, security, compliance, model accuracy, adoption, or any other business outcome through the website or portal. AI and automation systems can produce incomplete, incorrect, delayed, inconsistent, or unexpected outputs. Human review and business controls remain important.
5. Diagnostics and calculators
Public screening tools and calculators are preliminary estimation tools. Scores and estimates depend on the information and assumptions entered and are not audits, valuations, forecasts, financial models, security assessments, implementation recommendations, offers, or binding quotes.
6. Pricing and availability
Any “starting” price or planning window is illustrative. Actual scope, fees, taxes, third-party licenses, expenses, milestones, response commitments, acceptance criteria, and deliverables are established only in a written proposal or agreement. Nexus may decline work that is technically unsuitable, legally restricted, outside capability, inadequately controlled, or otherwise inconsistent with its operating standards.
7. Portal accounts and account security
Portal users are responsible for maintaining the confidentiality of their credentials, using accounts only for authorized business purposes, and promptly notifying Nexus through an approved communication method if they reasonably believe an account has been compromised. Users may not share an account in a way that defeats intended access controls or impersonate another person or company.
8. Portal tasks, dates, and workspace records do not amend scope
Tasks, due dates, milestones, comments, uploads, measurement records, notifications, or status labels entered into the portal are coordination records unless a signed agreement expressly states otherwise. A portal task assigned to Nexus does not automatically expand scope, authorize additional fees, create a binding deadline, modify acceptance criteria, or establish a service level. Out-of-scope work remains subject to the required written approval/change-control process.
9. User submissions, uploads, and authority
You represent that you are authorized to provide information and documents uploaded to the portal for the stated business purpose and that use by Nexus is permitted under the applicable engagement. Do not upload passwords, authentication secrets, payment-card data, medical records, highly sensitive personal data, regulated data, confidential third-party information, malicious files, or materials you are not authorized to disclose unless Nexus has expressly approved the data type and handling method in a signed engagement.
10. Portal document exchange
The portal may be used to exchange working files and deliverables. A file appearing in the portal does not by itself establish final acceptance, completion, legal delivery, or change in ownership rights unless the applicable agreement or acceptance process says so. Users should retain appropriate internal copies of critical business records.
11. Measurements and improvement tracking
Portal measurement records may include client-supplied, system-derived, modeled, or observed values. A before/after change does not by itself prove Nexus caused the change. Baselines, measurement windows, assumptions, exclusions, data sources, attribution methods, and material limitations should be considered before presenting a result as proven impact.
12. Notifications
Portal notifications are convenience features. In-app and browser notifications may be delayed, blocked, unsupported, or missed depending on the browser, device, network, provider, or configuration. Unless a signed agreement expressly says otherwise, a portal notification is not a guaranteed notice mechanism for legal notices, urgent incidents, service-level deadlines, or time-sensitive approvals.
13. Third-party platforms
Nexus services, the website, and the portal may depend on third-party software, APIs, hosting, authentication, storage, AI models, CRM systems, communications platforms, or other services. Nexus does not control their availability, security, pricing, terms, product changes, outages, or continued compatibility. Third-party rights and restrictions remain applicable.
14. Intellectual property
The website and Nexus-created branding, methods, text, templates, and pre-existing materials are protected to the extent provided by law. Ownership and license rights for client-specific deliverables, reusable Nexus materials, third-party materials, open-source software, client content, and portal-stored files are determined by the applicable written agreement.
15. Case studies, testimonials, and results
Nexus will not knowingly publish a client identity, quote, confidential project information, or portal content without authorization. Any published result should include the context needed to avoid implying that an atypical result is generally expected.
16. Acceptable use
You may not use the website or portal to violate law, interfere with service operation, probe or bypass security, introduce malicious code, upload malware, impersonate another person, access another company’s workspace, scrape in a manner that materially burdens the service, or provide information you have no right to provide.
17. Disclaimer of warranties
To the maximum extent permitted by applicable law, the public website and portal technology are provided “as is” and “as available,” without warranties of uninterrupted availability, error-free operation, merchantability, fitness for a particular purpose, non-infringement, or accuracy. Paid-service warranties, if any, are governed only by the signed client agreement.
18. Limitation of website/portal liability
To the maximum extent permitted by applicable law, Nexus will not be liable under these Website & Portal Terms for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from use of or reliance on the public website or general portal functionality. Any limitations applicable to paid services are governed by the signed client agreement. Rights that cannot lawfully be waived are not waived.
19. Changes
Nexus may update these Terms prospectively. Material changes will be reflected by an updated effective date and, where reasonably appropriate, an additional website or account notice. A signed client agreement controls over conflicting website or portal language for the subject matter of that agreement.
20. Commercial legal setup
The final legal entity name, monitored business/contact information, governing-law/venue provisions, and any dispute-resolution provisions should be finalized and reviewed by qualified business counsel as Nexus moves from preview/founding-client operations into broader commercial use. Those items are intentionally not invented here.